Refund & Return Policy

At My-Tickets.us, we strive to provide seamless travel experiences. However, we understand that plans may change, and cancellations or modifications may be necessary. Below is our detailed Refund & Returns Policy for various travel services, including flights, cruises, hotels, vacation packages, car rentals, and other travel-related bookings.

 

1. Flight Tickets

Refunds & Cancellations

• Refund Eligibility: Depends on the airline’s policy and fare rules.
• Non-Refundable Tickets: Most discounted fares are non-refundable but may qualify for future travel credit (subject to airline terms).
• Refundable Tickets: Full or partial refunds may apply (minus cancellation fees, if any).
• Cancellation by Airline: If your flight is canceled or significantly delayed, you may be eligible for a refund or rebooking.
• Processing Time: Refunds may take 7–14 business days after approval.

Changes & Modifications

• Fees apply as per airline rules (typically $50–$200 per ticket, plus fare difference).
• Some airlines allow free changes within 24 hours of booking.
  
  

2. Cruise Bookings

Refunds & Cancellations

• Cancellation Period:
  • 90+ days before departure: Partial or full refund (varies by cruise line).
  • 60–89 days before departure: 25–50% penalty.
  • 30–59 days before departure: 50–75% penalty.
  • Within 30 days: Typically non-refundable.
• No-Shows: No refunds.
• Cruise Line Cancellations: Full refund or future cruise credit.

Changes & Modifications

• Name changes or date modifications may incur fees ($50–$200 per booking).
  
  
  

3. Hotel Reservations

Refunds & Cancellations

• Free Cancellation: Some hotels allow free cancellation 24–72 hours before check-in.
• Non-Refundable Rates: No refunds if canceled.
• Early Departures: No refunds for unused nights.

Changes & Modifications

• Modifications depend on hotel policy (may require rebooking at current rates).
  
  
  

4. Vacation Packages

Refunds & Cancellations

• Package Components: Each element (flight, hotel, car rental) follows its own refund policy.
• Cancellation Fees: Vary by supplier (typically $50–$300 per person).
• Full Refund: Only if canceled within 24 hours of booking (if eligible).

Changes & Modifications

• Changes may incur fees plus any price differences.
  
  
  

5. Car Rentals

Refunds & Cancellations

• Free Cancellation: Most allow free cancellation up to 24–48 hours before pickup.
• Prepaid Bookings: May be non-refundable.
• No-Shows: Full forfeiture of payment.

Changes & Modifications

• Adjustments may be made based on availability (may incur fees).
  
  
  

General Policies

Processing Refunds

• Refunds are processed within 7–21 business days (depending on supplier).
• Original payment method is credited.
  
  

Exceptions & Force Majeure

• Natural disasters, pandemics, or government travel bans may qualify for waivers (subject to supplier policies).
  
  

Contact Us for Assistance

For refund requests or modifications, contact:
📞 1-888-425-3291
✉ [email protected]

 

Note: All refunds and cancellations are subject to supplier terms. My-Tickets.us acts as an intermediary and does not control individual supplier policies.

Last Updated: June 21, 2025